HOSTED VOIP PHONES
Hosted VoIP Phones
Portland Metro Area, Columbia River Gorge, or anywhere in the US
If you have been searching around for a new business phone system you have probably noticed that there are multiple options to choose from. On premise traditional Digital Telephone Systems, on premise VoIP Telephone Systems, and something called Hosted VoIP. So what is Hosted VoIP? Let us explain.
In order to understand what hosted VoIP is we need to understand the basics of VoIP. The term VoIP stands for Voice over IP or Voice over Internet Protocol which means your phone gets an “IP” address on a network just like your computer and can talk across your local Intranet and out over the Internet.
For most businesses an on premise Digital or VoIP Telephone system will require a professional communications company to come in and program the phone system for things like user settings and voicemail so the phone system is properly setup. Additionally they would be relied on for MAC (Moves, Adds & Changes) when new employees are added, extensions changes etc…
“Hosted” means that the hardware and system is hosted off-site from where the VoIP telephone service is being used. Hosted VoIP allows you to run your phones remotely off of another company’s phone system who would handle all of the programming, updates and maintenance leaving you with worry free phone service.
Why Choose Hosted VOIP?
As you probably gathered Hosted VoIP and an on premise VoIP system are essentially the same service but Hosted VoIP is typically better served for smaller businesses (1-20) employees that still need “big features” but don’t want to absorb the cost managing their own VoIP Phone System. It is also ideal for companies with multiple, smaller, remote offices. These companies benefit from not having to have redundant internet connections, hardware and backup generators to keep their offices running if the main office goes down. A Hosted VoIP provider will already have these things in place which is typically more cost effective for your business.
Additionally, short term phone service is ideal for Hosted VoIP allowing for quick setup and programming without investing in expensive equipment. This could be off site TV Studios and Construction Job sites.
For larger companies having their own on-site VoIP phone system can become more cost effective than using a Hosted VoIP, Learn more about our VoIP Phone Systems.
SIP Hosted vs Toshiba Hosted Phones
If you’re thinking a hosted VoIP Phone System might be the right option for your business, we have more than one option for you to choose from. At Class5 we offer two types of Hosted VoIP Phone Systems. A standards based SIP service and a proprietary Toshiba solution. Each has its unique benefits.
SIP Hosted Phones are a little more basic. You can program some keys as different lines, some as speed dials, while others as DSS (other extension appearances). Many of these keys have to be programmed locally on each phone. More enhanced features such as presence, call history, one touch keys, etc. are accessed through a desktop software app. While all SIP phones are speaker phones, they cannot intercom (off hook call announce) each other. SIP systems are extremely flexible. If you are already using a SIP system and own your phones but are not happy with the call quality or programming options we can port your number onto our system and use your existing phones to provide a more stable solution.
Soft phones like those from Counterpath are also supported which can eliminate the need for a physical desk phone and can even be run on a cell phone.
We can also support overhead ringers and paging within this system
Our Toshiba option is more of a full traditional PBX phone system offering. Every key on a phone can be programmed for any function or talk path. Keys can be programmed to represent another extension (DSS), Speed Dial, forward functions, or multiple other company phone numbers. Different keys can be programmed to ring when callers call different DID telephone numbers and push to different VM boxes or auto attendants. There really are no limitations. The Toshiba phones also support extension to extension intercom and up to 6 way conference calling.
Currently two desktop apps are provided. These apps support call history, dozens of additional keys for any use, drag and drop dialing, presence, chat, and TAPI integration to support screen pops with 3rd party programs such as Outlook and CRM’s like Salesforce. These apps can also be used as standalone extensions with no physical phone required. One of them can be used on all Mac’s, iOS, Android and Windows based devices.
Overhead ringers and paging is also supported with this system. Paging and ringing can also be directly attached to some of the Toshiba phones.
Which to choose:
Both of these Hosted VoIP Phone Systems have their own pros and cons and are great options for many small, or distributed businesses. At Class5 we work with our customers to discuss your needs and wants out of a phone system ensuring you get everything you need without paying for features you don’t. As experienced telephone technicians we are experts at programming your telephone system to work seamlessly with your business.
Hosted VOIP Telephone Services start at 27.99 for Hosted SIP and 34.95 for Hosted Toshiba handsets. Prices that low make it beneficial to have NW Communication Systems analyze your needs and decide if VoIP is the right solution for your business. Our Hosted VoIP service scales to the needs of your business and is a great solution for businesses with only one location or ten.
Hosted SIP VoIP Phone Plans
12 Mo Term
24 Mo Term
36 Mo Term
|Hosted PBX phone service with 38 calling and enhanced calling features designed for use in low feature SMB/E work spaces. Each Enterprise Basic seat includes 5000 MOU of outbound calling (US, Hawaii, and Canada) and unlimited inbound calling. Outbound dialing to Alaska will be billed per Off Shore rates posted on the PRC. International dialing is not included. Included outbound minutes are aggregated over all seats in the Enterprise.|
|Enterprise Standard includes all Enterprise Basic enhanced calling features plus an additional 9 (47 total) enhanced user features designed for use in the typical SMB/E work space. Each Enterprise Standard seat includes 1 DID and 1 Voice Mail user account.|
|Enterprise Premium includes all Enterprise Standard enhanced calling features plus an additional 33 (80 total) designed for use in the most demanding SMB environment. Each Enterprise Premium seat includes 1 DID and 1 Voice Mail user account.|
|Each Enterprise requires a minimum of 1 Power User, Premium Metered or Enterprise Premium Seat|
Hosted Toshiba VoIP Phone Plans
24 Mo Term
36 Mo Term
|Hosted Toshiba PBX VoIP phone service with all features available. Desktop App available at no charge per request. Cell phone app available at no charge per request. Unlimited local and long distance (US, Hawaii, and Canada).|
|Remotely registered Toshiba PBX VoIP phone used to login and out as one or more users already assigned to another Toshiba PBX VoIP phone|