Are you wondering if the benefits of VoIP are worth it for your small business?
VoIP systems work by using the internet instead of traditional phone lines. But don’t let the technology scare you. VoIP systems are easy to use and come with lots of other benefits.
Check out these reasons to switch to VoIP for your business phone system.
1. Remote Access
With traditional phone lines, you have to be in the office to use the system. VoIP lets you take your phones wherever you work. If you can access the internet, you can use your company’s VoIP system.
That’s a huge advantage if you have employees working in multiple locations or you employ some of the 4.7 million remote workers in the U.S. It lets you easily transfer calls to colleagues even if they’re in a different location instead of forcing customers to call a different location’s number.
2. Multiple Functions
VoIP systems give you access to lots of functions included with the service. If you use traditional phone systems, you’ll have to add those services on as extra products.
Teleconferencing and video conferencing are two important features businesses can use. Video conferencing benefits include better communication, efficiency, and connection between distant colleagues.
VoIP lets you receive voicemail as part of the system. You can also use it for faxes. Voicemails and faxes can be sent to your email as messages to keep a central record of communications.
3. Easy Setup
When you run a business, you don’t have time for complicated systems. You also don’t want to spend the money to hire expensive techs to set up complicated phone systems.
VoIP is a simple plug-and-play system that doesn’t require complex wiring or complicated setup. It’s easy to use, so everyone in the office can feel comfortable using it.
When customers call a landline at your physical location, it can be difficult for them to reach the people they need. If a salesperson is out of the office on a sales call, another client who calls in can’t get ahold of their contact. If someone needs to work from home one day, it’s difficult for people to reach them.
When you use VoIP, you can set up calls to ring to different devices. The call might initially go to a phone in the office. If the desired employee doesn’t answer after a few rings, the call can then go to the person’s cell phone.
You can program the call to go to several devices first before the customer gets voicemail. This cuts down on playing phone tag, which decreases productivity. It also keeps customers happier when they can talk to an actual person instead of leaving messages and waiting for a return call.
You might think phone calls made over the internet are less reliable if your internet goes out. However, with the call-forwarding option, the calls can go to cell phones or laptops that are still functioning. This prevents you from missing calls.
Enjoy the Benefits of VoIP
Understanding the benefits of VoIP can help you decide if it’s time to switch your business. The flexibility, features, and cost savings are often reason enough for businesses to choose VoIP over traditional phone lines.
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