Without monitoring, control, and analysis there is no strategy. Call Reporting offers efficient reporting tools that provide you with the information relative to the call activity of your employees, such as number, duration, type, and costs of all the calls received and.
Internal and external call traffic reporting and analysis. Information on the number, duration, types, and costs of the inbound and outbound traffic in charts and data grids. CDR-View is helpful to the company management while analyzing an event, company call activity in general, or while deciding on future business strategies.