You may have heard the term VoIP being used, but you might not be quite sure what it means.
Simply put, VoIP is a type of technology that allows businesses and individuals to make phone calls via the internet.
This simple technology could change the way that you view business communications and technology in your workplace.
But what is VoIP, and why is it perfect for your small business?
In this article, we’ll discuss VoIP phone technology and the benefits of VoIP in your business.
What is VoIP?
Although it is coming into its element now, VoIP is a technology that has been around for decades.
VoIP is an acronym for Voice Over Internet Protocol and is essentially a phone technology that allows you to make calls via the internet.
The way that VoIP works is to convert your voice into data packets. These are then transmitted via the internet. The recipient receives the data packets. This can even be on a non-VoIP phone.
What Are the Benefits of VoIP Phone Technology?
There are many great benefits of VoIP technology for your small business.
One of the first things to consider is the fact that it is easy to use and easy to set up.
VoIP is Cost-Effective
Because VoIP uses packets of data rather than transmitting over the standard copper phone lines, it is a much more cost-effective solution in comparison to traditional phone lines.
Given the speed of modern broadband connections, there is no loss in quality in comparison with traditional phone lines either.
VoIP is Scalable
As your small business grows, so too can your phone service. If you need two or three phones at the moment but expect to need 50 or more in the future, your VoIP service can grow with your needs.
All of this can be achieved without the need to have additional phone lines installed in your premises, again saving you money.
VoIP is Versatile
There are two types of VoIP phone systems – hard phones and softphones.
Hard phones resemble traditional phones. These are physical phones with a receiver containing a speaker and microphone. They have a keypad, allowing you to dial out, and they have a digital display that can be used for displaying caller information.
Softphones are a type of software that is installed on a computer or mobile device. If you are using a softphone with a computer, you’ll need to connect a microphone and speaker.
Softphones and hard phones will also have features such as multi-party call handling, voicemail, and the ability to set up automatic call handling.
Getting Started With VoIP
VoIP phone technology is the perfect choice for you if you’re looking to save money and create a more efficient communication system within your small business.
With a range of products and services, Class 5 can help you get started with VoIP in your business. Get in touch today to find out more about the services that we have on offer.